We offer maintenance services packages that will generate hardware demand.
Many of those who work in IT, will appreciate that a massive hurdle for many businesses is the ability for them to demonstrate and sufficiently convince their customers that new hardware is required – because of budgetary concerns, business continuity worries and, in so many cases, just because “it’s always been done this way”.
Procurri boasts an unrivalled global maintenance help desk, which is open 24-hours a day, 7-days a week, and staffed by multi-lingual experts with experience in multi-vendor programs, software and hardware. Our size allows us to offer support at an extremely cost-effective and competitive rate, generating cost savings to the end user that can be passed through the custom chain.
The result is a sales process that is not forced or incentivised and doesn't come across as pushy or transactional. Instead your business input will be valued and appreciated and end users will be more likely to recommend you to others. Being known in the market as a stand-out player for offering an excellent service and always exceeding customer needs, and therefore expectations, will give you a competitive advantage and a better market positioning.
This, along with the range of maintenance services Procurri offers allows relationships to be built, managed and nurtured where they may otherwise may be strained or not even exist at all.
It has long been proven that retaining customer relationships is considerably cheaper than recruiting new ones, but also the best possible way of building up brand reputation and loyalty.
Business is a long game, not a short one and Procurri will help you increase wallet share, margins and customer retention through its array of channel services.
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