IBM Power7: How to access support past manufacturer end-of-support-life (EoSL)
IBM have announced that Power7, their family of superscalar symmetric multiprocessors, are being pushed to EoSL (their End-of-Support-Life). In practical terms, this means that should there be a concern or issue with Power7 by users, IBM will no longer offer support or hardware fixes for these products. However, this doesn’t mean that businesses working with Power7 need to give it up or change as Procurri can support you.
Why stop Power?
Power7 is now two generations old and some of the earliest models of it are already now EoSL. All models will gradually be phased out from the IBM support program, with the last of those doing so in December 2020. This decision will have been taken by IBM for two reasons; partially because of the costs of offering ongoing support, but also as a marketing decision to encourage customers to move to newer systems (namely, Power9, the most current server family in the IBM family).
Power7 is still used worldwide, and for many, it’s still perfectly functional. If this is the case for your end user, then you should get in touch with Procurri as soon as possible – because we can seamlessly take over the support offering where IBM leave off. Procurri have a long history of working with and for IBM, have a large stockholding of the relevant parts and employ teams of specialist technicians who are trained and experienced in working with the equipment.
My end user has a power system, how can you help?
Procurri can work on a joint contract to supply hardware maintenance and break-fix servicing with IBM supplying the software support – the flexible approach taken by Procurri ensures that we can find a bespoke solution to suit your end user’s full requirements.
Maintaining Power7 servers until the equipment truly comes to the end of its life can be of huge financial benefit; allowing businesses to save on the initial outlay of new equipment as well as to avoid the disruption a full abrupt server switch could have. Finances can be put aside to save for future upgrades whilst continuing to offer the same service the company has always, without service interruption or severance.
Even if your Power7 servers haven’t yet hit EoSL, it’s important to act fast to ensure the business continuity of critical applications and of course, crucially, the service your end users offer to their customers.
For more information, please contact our Power Systems team today.